Getting in contact with us at National Broadband

If you are a new supplier or a member of the media interested in talking with us, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 03333 447701.

If you are either an existing or potential new customer, although we will respond to you as quickly as possible, your enquiry will be handled more efficiently if you contact the operating division most relevant to you.

Opening Hours

  • Technical Helpdesk: Full 24/7/365
  • Sales and Admin: Mon – Fri 9:30 to 17:30

Address

3 Phoenix Park
Apsley Way
London
NW2 7LN

4G Internet

Enquiries
If you would like information on anything to do with the 4G broadband services we offer, just give us a call on 03333 447701 and select Option 1 for Sales or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to contact the 4G Internet sales department.

Payment & Account Administration
If you are an existing customer needing help or information regarding payment or account administration, please call us on 03333 447701 and select Option 2 for Admin or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to contact the 4G Internet admin department.

Technical Support
If you are an existing customer requiring technical help at any time of the day or night, please contact us on 03333 447701 and select Option 3 for our 4G Internet Technical Helpdesk.

Satellite Internet

Enquiries
If your property is one of the very few not yet covered by our 4G broadband services and you would like to find out about the satellite broadband services we then recommend, please call us on 03333 447701 and select Option 1 for Sales or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to contact our Satellite Internet division.